Slack grows wherever it goes.
Don’t believe me?
Let’s play out a short dialogue:
You own Slack and…
Your sales reps, customer service team, developers, and engineers have created public workspaces and channels.
Now, seemingly overnight, there is a deluge of 3rd party apps fully integrated into your Slack environment which employees are now using to cross-share data, files, and content, both within and outside your company.
If not, it's coming your way.
If you work in IT and you're a Slack administrator, this is probably your reality.
You're on this blog. You're thinking about security.
Do I need more security for Slack? 🤔
Let's ask the market. Here's an inside view from a current Slack customer (5000 employees):
Slack Connect: My employees are receiving random Slack Connect invite requests. My Slack Admins can't verify the safety of the outside invite request natively within Slack. This is a manual review for Slack Admins, which is not scalable for their time.
File Sharing: My developers and sales reps are sharing unformatted data and files over Slack channels. My CISO has no way to audit this behavior natively in Slack.
Customer Communication: Sales reps and developers are creating customer-facing channels in Slack. My CISO needs a way to govern these connections besides an all-or-nothing “yes/no” switch. This doesn't exist natively within Slack.
There's no way around it: if you want visibility and control in Slack, you need an assist.
Clearedin: here to help secure your Slack workspace
Clearedin takes a unique approach to solving security challenges when it comes to Slack:
- We start with visibility. Clearedin’s Identity Graph assesses every incoming Slack Connect request email for trustworthiness. Each request email gets a contextual banner that provides employees with specific guidance about whether the request is authentic or not.
- Then, we institute control with security and compliance policy. Our Slack bot scans for PII, URLs, domains and content, while auto-remediating rogue entrants that enter Slack and Slack Connect channels.
Whatever path you choose to secure your Slack workspace, keep the above scenarios - Slack Connect, File Sharing, and Customer Communication - in mind.
You should create protocols to handle each one.